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I emailed the contact to resolve the issue of the tPDF file not being displayed for a long time while still loading on the home page.

This is Fumio Akemasa from Japan.

I’m having a problem because I can’t display the pdf file on the blog. Please take a look at the screenshot and tell me the solution. If you have any missing information, please contact me. 

Thank you.

replyed

Hi Fumio Akemasa,

The most likely reason for the error is a conflict with another plugin or theme. You will need to troubleshoot this to determine the source of the error as per our troubleshooting guide. The one thing that jumps out at me is the cache clearing plugin which tells that you most likely have a caching tool on your site—take a look to see if the PDF Embedder scripts are being cached / minified with that tool and exclude them. The other possibility is a conflict with another of the plugin or the theme itself.

Emma B

Customer Advocate

After reinstalling the child theme yesterday, the symptom disappeared and it works fine.

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